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XOXO Jamie
“Finally, a cleanser that loves your skin! This hydrating, sulfate-free formula is infused with proprietary technology that melts away all traces of makeup and impurities while providing a soft barrier of moisture. Perfect for all skin types, it’s your one step for cleaner, softer, younger-looking skin!” XOXO jamie

Bye Bye Makeup™ 3-in-1 Makeup Melting Balm

it makes your makeup disappear!

3-in-1 Makeup Melting Cleansing Balm
Net Wt. 2.82 oz / 80 g /
$38.00
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Why You'll Love IT

Bye Bye Makeup™ is your revolutionary fast-acting cleanser, makeup remover and anti-aging serum all in one step! Developed with plastic surgeons, this sulfate-free formula infuses your skin with deep-cleansing extracts and botanicals to completely remove all traces of makeup and impurities without drying or irritation. At the same time, proprietary Skin-Softening Serum Concentrate™ is activated on contact, providing a soft barrier of moisture that helps ward off free-radicals and pollutants for healthier, younger-looking results.

Perfect for all skin types, even the most sensitive, Bye Bye Makeup™ takes it all off (without stripping)—and leaves your skin instantly hydrated and supple!

Clinically shown results:

  • 100% showed measured increase in skin hydration*
  • 97% said long-wear makeup was removed*
  • 90% saw improvement in smoothness of skin texture*
  • 81% said skin looked radiant and healthy*

*Results observed in a clinical study.
Key Benefits
Delivers 3 products in 1 formula:
  • Hydrating, sulfate-free cleanser
  • Purifying instant makeup remover
  • Anti-aging, skin-softening serum
Ingredients
ETHYLHEXYL PALMITATE, PEG-20 GLYCERYL TRIISOSTEARATE, CARTHAMUS TINCTORIUS (SAFFLOWER) SEED OIL, POLYETHYLENE, MACADAMIA TERNIFOLIA SEED OIL, PEG-8 ISOSTEARATE, BUTYROSPERMUM PARKII (SHEA) BUTTER, TOCOPHERYL ACETATE, AQUA/WATER/EAU, ALOE BARBADENSIS LEAF EXTRACT, CAMELLIA SINENSIS LEAF EXTRACT, BUTYLENE GLYCOL, GLYCERIN, GLYCERYL LINOLENATE, BETA-SITOSTEROL, CETETH-24, CHOLESTEROL, GLYCERYL LINOLEATE, CHOLETH-24, POLYSORBATE 20, NIACINAMIDE, SQUALANE, PEG-40 HYDROGENATED CASTOR OIL, GLYCERYL ARACHIDONATE, PROPYLENE GLYCOL, PANTHENOL, AVENA SATIVA (OAT) KERNEL EXTRACT, UBIQUINONE, CERAMIDE NP, CERAMIDE AP, PHYTOSPHINGOSINE, CURCUMA LONGA (TURMERIC) ROOT EXTRACT, PALMITOYL TRIPEPTIDE-1, DISTEARDIMONIUM HECTORITE, PROPYLENE CARBONATE, PALMITOYL TETRAPEPTIDE-7, PALMITOYL HEXAPEPTIDE-12, XANTHAN GUM, COPPER TRIPEPTIDE-1, PALMITOYL PENTAPEPTIDE-4, ACETYL HEXAPEPTIDE-8, CERAMIDE EOS, MELALEUCA ALTERNIFOLIA (TEA TREE) LEAF OIL, SODIUM ASCORBYL PHOSPHATE, RETINYL PALMITATE, POTASSIUM CETYL PHOSPHATE, SILICA, HYALURONIC ACID, GLYCYRRHIZA GLABRA (LICORICE) ROOT EXTRACT, HYDROLYZED COLLAGEN, CHAMOMILLA RECUTITA (MATRICARIA) FLOWER WATER, COLLOIDAL OATMEAL, LEUCONOSTOC/RADISH ROOT FERMENT FILTRATE, BIOTIN, OCTYLDODECANOL, HYDROGENATED LECITHIN, CARBOMER, CAPRYLIC/CAPRIC TRIGLYCERIDE, SODIUM LAUROYL LACTYLATE, SODIUM LACTATE, LECITHIN, PENTAERYTHRITYL TETRAISOSTEARATE, CYCLOMETHICONE, DIMETHICONE, PARAFFINUM LIQUIDUM/ MINERAL OIL/HUILE MINERALE, CITRUS AURANTIUM DULCIS (ORANGE) OIL, CITRIC ACID, DISODIUM EDTA, CAPRYLYL GLYCOL, PHENOXYETHANOL, 1,2-HEXANEDIOL, ETHYLHEXYLGLYCERIN, FRAGRANCE (PARFUM), ALCOHOL.
  • QVC Medallion 2016

How to Apply

  • Gently massage onto dry skin. Rinse well with warm water, or wipe off with a face cloth and pat dry. Your skin is left feeling soft, supple and moisturized.
  • Leave on for 60 seconds for a deeper clean and more intense hydration.

How to Apply

  • Gently massage onto dry skin. Rinse well with warm water, or wipe off with a face cloth and pat dry. Your skin is left feeling soft, supple and moisturized.
  • Leave on for 60 seconds for a deeper clean and more intense hydration.

Clinical Data

  • 100% showed measured increase in skin hydration*
  • 97% said long-wear makeup was removed*
  • 90% saw improvement in smoothness of skin texture*
  • 81% said skin looked radiant and healthy*
*Results observed in a clinical study.
XOXO Jamie XOXO jamie
“Finally, a cleanser that loves your skin! This hydrating, sulfate-free formula is infused with proprietary technology that melts away all traces of makeup and impurities while providing a soft barrier of moisture. Perfect for all skin types, it’s your one step for cleaner, softer, younger-looking skin!” XOXO jamie
  • QVC Medallion 2016

Clinical Data

  • 100% showed measured increase in skin hydration*
  • 97% said long-wear makeup was removed*
  • 90% saw improvement in smoothness of skin texture*
  • 81% said skin looked radiant and healthy*
*Results observed in a clinical study.

Customer Reviews

Bye Bye Makeup 3-in-1 Makeup Melting Balm is rated 4.8 out of 5 by 336.
Rated 5 out of 5 by from THE BEST MAKE UP REMOVER EVER! I RECEIVED A SAMPLE OF THE BYE BYE MAKE UP 3-IN-1 MELTING BALM WHEN I PURCHASED OTHER IT PRODUCTS. WHEN I TRIED IT, I IMMEDIATELY ORDERED A JAR OF THE MELTING BALM. IT REMOVES MAKEUP EASILY AND LEAVES MY SKIN VERY MOISTURIZED.
Date published: 2017-06-13
Rated 5 out of 5 by from Awesome product! I bought this about a month ago and it did not disappoint. This balm truelly melts all of my makeup away. My skin looks softer and more hydrated after only one month of use. I will definitely continue to use this priduct.
Date published: 2017-06-13
Rated 4 out of 5 by from Smells wonderful!! I received a sample of this and I love it!! I will be buying a full size jar of it. My skin feels so soft after using this.
Date published: 2017-06-09
Rated 5 out of 5 by from Truly Melts I absolutely love this makeup remover. First it melts onto your fingers then onto your face and very gently and thoroughly melts your makeup away. It leaves no film or oil on your face it simple feels clean and soft. Try it and you'll be hooked!
Date published: 2017-06-09
Rated 5 out of 5 by from Perfect Make up remover This is an awesome make up remover and moisturizer in one. Leaves your face feeling clean and soft.
Date published: 2017-06-09
Rated 5 out of 5 by from I love this! The makeup remover balm is great. It removes and melts away makeup and dirt from the day and my face feels soft and moisturized.
Date published: 2017-06-08
Rated 5 out of 5 by from Love it! I needed a makeup remover/cleaner and tried this. I love it! Feels great and does the job. Not harsh at all! I love It products and since seeing the improvement in my complexion, most of my friends have switched!
Date published: 2017-06-07
Rated 4 out of 5 by from Melting balm Bought this and love it but must do it twice to remove all makeup. Product is much too expensive to use twice. Cost must come down or size go up.
Date published: 2017-06-07
Rated 5 out of 5 by from Now this is "IT" With my first order I received some samples. Thought I would go ahead and try the Makeup Melting Balm.....I had no idea what this really was. I mean 1st observation it looked and felt a little like melted wax. But on the contrary nothing like it that I have ever used. Takes the make up off so smooth, and no harsh scrubbing. Even eye makeup with mascara!! Kudos to this product for sure. I don't write very many reviews. You might want to use a toner just to finish the cleaning process. Haven't put on any moisturizer yet. and my skin feels so soft. Yep, I will be purchasing ASAP!!
Date published: 2017-06-06
Rated 5 out of 5 by from Love this stuff! I received a sample and had to order a full size. I love it!
Date published: 2017-06-06
Rated 4 out of 5 by from Good stuff! The feel and removal of the makeup is great! Only downside, no matter how long I leave it on, I still need to you makeup remover for my eyes to get everything off.
Date published: 2017-06-05
Rated 5 out of 5 by from Brightens everything !
Date published: 2017-06-03
Rated 5 out of 5 by from After just one sample, I know I'm going to buy! I ordered two products and got 3 free samples, one of which was this product. I used it a few times, and I KNOW I'm going to order it! It's 1 step that removes makeup, cleans your face, and hydrates. That eliminates two other products I have to buy! I will be using this, because it makes my skin feel super soft!
Date published: 2017-06-03
Rated 5 out of 5 by from Wonderful I bought this and I'm in love with it . It leaves my face so clean and soft will buy again for sure
Date published: 2017-06-03
Rated 5 out of 5 by from Love!! Love this!! Pricey for the amount of product you get I think. I've bought alot of things from it cosmetics but there are a couple of items I believe a very pricey for the amount of product you get. Just my opinion
Date published: 2017-06-02
Rated 5 out of 5 by from Great product My family and I are part owners in a plant-based, anti-aging skincare company. Unfortunately, we do not have a cleanser (yet) so I tried this product - since I use the makeup. Very pleased! It has a soft citrus scent and melts the makeup away - even mascara - without the need for scrubbing or stress on the skin. It rinses well and does not leave the skin feeling dry - although I use my FAB moisturizer. Concern: way too much packaging for the amount of product (not eco-conscious). Plan to continue to use the product.
Date published: 2017-06-02
Rated 5 out of 5 by from Best make-up remover ever! I've been using bye bye makeup balm for 2 weeks now. Great product! I have oily skin on forehead and cheeks, but usually after cleaning my face it would feel very dry. This is the only cleanser that keeps my face hydrated and soft way after. It really takes all the makeup away. I love it!
Date published: 2017-06-01
Rated 5 out of 5 by from LOVE THIS STUFFFF omg. i love this so freaking much like omg omg omg!
Date published: 2017-06-01
Rated 4 out of 5 by from I bought this product just to try it out. Loved it. I will continue to get it
Date published: 2017-06-01
Rated 5 out of 5 by from Melting balm I really do like the product, it actually melts all of your makeup away and leaves my skin soft and not sure how to describe it but my face has a nice fresh look. So far I have been happy with all of my purchases
Date published: 2017-06-01
Rated 5 out of 5 by from One of my favorite IT Products This balm is the bomb! It removes all traces of makeup without stripping the skin. There is no irritating scent either. A little bit goes s long way. I keep several on hand so that I don't run out.
Date published: 2017-05-30
Rated 5 out of 5 by from This stuff really works! I love this product. Melts away any eye makeup and foundation like magic. Even waterproof mascara just slides off. Doesn't sting eyes and wipes or rinses off easily. Love it. Love it. Love it.
Date published: 2017-05-30
Rated 5 out of 5 by from Neatest stuff ever I love this !!!!! Your makeup honestly melts off no scrubbing needed
Date published: 2017-05-29
Rated 5 out of 5 by from
Date published: 2017-05-29
Rated 5 out of 5 by from Fabulous! Light, non greasy and only takes a second to remove.
Date published: 2017-05-29
Rated 5 out of 5 by from Easy makeup removal I have been a long time IT Cosmetics user and recently bought the Bye Bye Makeup. It leaves your skin extremely soft and you don't have to tug on your face to remove makeup, even waterproof mascara. It is by far the very best makeup remover. I bought it for my mom and I would recommend it to everyone.
Date published: 2017-05-29
Rated 5 out of 5 by from Love how it makes my skin feel AFTER I take it off I purchased the Bye Bye Makeup and just love it! I love the smell and the way it feels. I even use it when I don't have any make up on.
Date published: 2017-05-28
Rated 2 out of 5 by from So disappointed with the smell I had been really excited about getting this, but unfortunately it smells like an unpleasant industrial cleaning product. I'd strongly suggest that the company reformulate the product to be a more pleasant experience. I don't use any products, for myself or my home, that don't smell wonderful.
Date published: 2017-05-28
Rated 5 out of 5 by from I love this make up remover! Used a sample of this from my Ipsy bag and it loved the way it made my skin feel. Great product.
Date published: 2017-05-27
Rated 5 out of 5 by from Adore this stuff! I got this a little over a month ago and fell in love with it immediately. It goes on like silk and really does a super job of removing eye makeup, even waterproof mascara. I just close my eyes and rub it around a bit over my eyes and it does the trick. It does indeed leave your face feeling super if you remove it with a damp face cloth. When I've had tons of mascara on, I often use a tissue to wipe it off my eyes and then follow up with a face cloth. I'm surprised some people would complain about the price, as you have to use very, very little to get your makeup off. I've been using it about 6 weeks or more and you can hardly tell the very large container has been used at all. This will last me a very long time. If I'm going to use something additional on my skin before bed, which I normally do, I do follow up with toner so my face is super clean and ready for a serum or for retinol. This is a makeup remover and it does the job better than anything I've ever used before -- you won't be disappointed. Do what I did -- get a sample first! IT makes it so easy to try their products before you buy, another reason I love IT!!
Date published: 2017-05-27
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Questions & Answers

Is this product or any of your other products vegan?

Asked by: Jenrey
Hi there! Thank you so much for your question. While our products aren't vegan, we are PETA certified cruelty-free. We at IT Cosmetics will never make a product that is not 100% cruelty free and we absolutely do not test on animals. We hope this helps! XOXO
Answered by: IT Customer Care Expert
Date published: 2017-04-24

I use a serum now after cleansing my face and before I put on my night cream. Can I go without the serum if I use Bye Bye Makeup Melting Balm?

Asked by: pjeslinger
Hello there, thanks so much for your question! While there is a skin softening serum formulated into Bye Bye Makeup, many of our IT Girls still use their current skincare routine. IT is truly based on what you prefer! XOXO Molly
Answered by: IT Customer Care Expert
Date published: 2017-06-16

I have a question about the fragrance of Bye Bye Makeup. When I first started using it, there was a light citrus fragrance which was delightful, but after about a week there was a stale shortening smell. Should I add some lemon essential oil?

Asked by: ZoZo
Hi there, thank you so much for your question! We don't suggest adding additional oils to IT as that may alter the consistency of the product. IT is meant to have a light, refreshing scent. If you feel that the scent is off we suggest contacting the original place of purchase for an exchange! Hope that helps, XOXO Molly
Answered by: IT Customer Care Expert
Date published: 2017-05-08

I am just wondering if this product Bye Bye Makeup will clog pores.  Thank you.

Asked by: Twilight
I have had really bad skin since I was 12 (I'm now 56 and still get pimples, blackheads etc.) This is the best thing to use on my skin since it does not clog my pore.
Answered by: libgirl
Date published: 2017-06-09

could you use this with a Clarasonic

Asked by: Sheilajs
Hi there, thank you for your question! You can absolutely use Bye Bye Makeup with your Clarisonic. Start by massaging a dime size amount of Bye Bye Makeup into your skin. IT will begin to melt into a serum to breakdown your makeup. At this time, you may use your Clairsonic to further assist with cleansing your skin and rinse as your final step. We hope you try IT out! XOXO Nicole
Answered by: IT Customer Care Expert
Date published: 2017-06-09

In Sephora, this product smelled fresh and citrusy. I couldn't wait to have some. When I bought and opened it, the scent was just an old cooking oil kind of smell. What should it smell like, please? orange? lemon?

Asked by: KAngell
Hi there, thank you so much for reaching out! IT contains citrus oil in IT so it should have a light, refreshing scent. If you feel like IT is other than that we suggest contacting Sephora for an exchange! XOXO Molly
Answered by: IT Customer Care Expert
Date published: 2017-05-08

my face is very sensitive. what are the main ingredients in this product (Bye Bye Makeup remover)? Thanks

Asked by: hotshot2016
Hi there, we're so happy you asked! Bye Bye Makeup is made with good for you, skin loving ingredients, and is made for sensitive skin. You can check out the ingredients for this product at the following link below, where the ingredients are listed on it's product page on the right hand side in a drop down menu. If you have any concerns regarding ingredients, we advise you to consult with your doctor before use to assure IT is safe for your use. We hope IT helps! XOXO Nicole https://www.itcosmetics.com/bye-bye-makeup-cleansing-balm
Answered by: IT Customer Care Expert
Date published: 2016-11-09

I've been using this for several months and have noticed that it doesn't remove my eye liner as good as I would like, any suggestions?

Asked by: Sony
Hi there, thanks for your question! Some of our IT Girls find that if they let Bye Bye Makeup sit for just an extra few seconds and then gently massage IT into the skin the makeup truly dissolves without issue! Hope that helps! XOXO Molly
Answered by: IT Customer Care Expert
Date published: 2017-02-09

Fantastic product... Please please please come out with the same formula excluding the Orange Oil ingredient - please release the product with option of NO fragrance at all. Many of us cannot tolerate fragrance, not odors or on skin -Please & thank you!

Asked by: Belliott
Hi there, thank you for sharing your feedback with IT! We are so sorry to hear that you are not able to use IT. We will absolutely pass your message along to our team. We love to hear what you want to see from us. Please continue to share your feedback with us! XOXO Nicole
Answered by: IT Customer Care Expert
Date published: 2017-04-30

can you use to remove your eye makeup?  

Asked by: Alba
Hi there, thank you for your question! You can absolutely use Bye Bye Makeup to remove your eye makeup. IT is gentile around the eyes but powerful enough to remove waterproof makeup as well! IT combines the hydrating elements of skincare with the removing power of a cleanser to do IT all one step! XOXO Nicole
Answered by: IT Customer Care Expert
Date published: 2017-01-14

Some reviewers of ByeByeMakeup Remover say they like the scent. Normally, I don't like cleanerrs with a fragrance. What is this like? Is it Vanilla or Citrus or just a clean smell?

Asked by: Bootgal
Hi there, thank you for your question! This has skin loving oils in IT such as citrus that give off a light, fresh scent! Hope this helps! XOXO Molly
Answered by: IT Customer Care Expert
Date published: 2017-02-09

Hi, do you leave the residue on your skin after cleaning with cloth or need to rinse with water?

Asked by: Soto
Hi there, thank you so much for your question! One of the best parts about our 3 in 1 cleanser is that there is no need to rinse after! IT completely dissolves makeup and can then be wiped off with either a dry or damp washcloth. Hope this is helpful :) XOXO Molly
Answered by: IT Customer Care Expert
Date published: 2017-01-14

Can the Bye Bye makeup be used as a morning facewash too?

Asked by: Lacy1025
Hi there, this is a great question! Bye Bye Makeup is your 3 in 1 product, IT is your makeup remover, cleanser and skin softening serum. You can absolutely use IT in the morning to wash away any impurities on your bare skin and give a super soft finish to the skin! XOXO Molly
Answered by: IT Customer Care Expert
Date published: 2017-06-09

I'm wanting to order the cleanser,  just wondering if i need to follow up with a moisturizer after using the cleanser 

Asked by: Swiss miss
Hi there, thank you for your question! While Bye Bye Makeup does have anti aging serum built into IT we do suggest still using a moisturizer such as our Confidence in a Cream to help lock in the hydration and keep skin feeling super smooth! Hope this helps. XOXO Molly
Answered by: IT Customer Care Expert
Date published: 2016-10-10

Used the CC cream bought in Ulta and loved it. Went back bought another one when I finished my first one and it was not even close to the same finish. It was drier and heavier, it didnt cover well - why would this be? Not happy at all.

Asked by: Jessiegirl76
Hi there, thank you so much for reaching out to us! We're so sorry to hear this happened, CC Cream should never feel dry or heavy. We suggest bringing it back to the original point of purchase for an exchange so you're able to use your product! XOXO Molly
Answered by: IT Customer Care Expert
Date published: 2016-07-06

I have very oily skin in my t-zone. Is this cleanser going to give me a good pore cleaning where I need it? I love all of the other IT PRODUCTS & they are fantastic,

Asked by: hswartzfager
Hi there, thank you so much for being an IT Girl! Bye Bye Makeup is your 3 in 1 makeup melting balm, cleanser and skin softening serum all in one product! IT works to remove both makeup along with impurities from the skin to leave skin feeling soft, but never oily! IT provides a soft barrier of moisture that helps ward off free-radicals and pollutants for healthier, younger-looking results.We think you will love IT! XOXO Molly
Answered by: IT Customer Care Expert
Date published: 2016-08-18

Can I use the Bye Bye Makeup with my Clarisonic? 

Asked by: Stell
Hi there, this is a great question! You can absolutely use Bye Bye Makeup and your Clarisonic together, many IT Girls have found they make a perfect pair :) XOXO Molly
Answered by: IT Customer Care Expert
Date published: 2016-08-18

Im African American, but not dark skin . So in the BB cream would tan or what color would work for me

Asked by: JPredd
Hi there, thank you so much for your interest in IT! Depending on your skin tone you can try either tan or rich! Both shades are super forgiving and easy to blend. We suggest viewing the shade chart that is available right on the product page and choosing the model that best matches your skin tone for your best match! Hope that helps! XOXO Molly
Answered by: IT Customer Care Expert
Date published: 2017-06-09

IS BYE BYE MAKEUP 3IN1 NON-COMEDOGENIC?

Asked by: elliesmom
Hi there, thanks for your question! Bye Bye Makeup has not been tested to be non-comedogenic. Our products are made with skin loving ingredients for sensitive skin, and are gentile for all skin types. With any concerns, we recommend consulting with your physician. Hope this helps! XOXO Nicole
Answered by: IT Customer Care Expert
Date published: 2017-03-15

Can you use this as your"morning" cleanser also- or just at night to remove makeup. Also is it necessary to follow up cleansing with another cleanser to remove any residue that may be left?

Asked by: angels
this product rinses right off with water and leaves absolutely no greasy residue to skin or hairline.  It is wonderful.  I've always  had to use several different products to get It makeup off my face, but this stuff takes it right off.  I highly recommend it!
Answered by: Anonymous
Date published: 2017-06-09

I noticed this contains fragrance, which causes eczema around my eyes.   I can tolerate small amounts of non-floral fragrance, & the citrus oil in your CC+ cream doesn't irritate my eyes - it's actually soothing.  Do you think this will be safe for me?

Asked by: Anonymous
Hi there, we absolutely understand your concerns! Bye Bye Makeup does contain added fragrance however it is at the bottom of the ingredient list so it is in small amounts. Like all of our products, this is made with sensitive skin in mind but we do always suggest consulting your physician before trying any new products. Hope that helps! XOXO Molly
Answered by: IT Customer Care Expert
Date published: 2016-06-26

How much of this product should I use to cleanse my makeup with?

Asked by: Sewsew
Great question! A quarter-size amount should be more than enough to remove all the makeup on your face. Let us know if you have any other questions. XOXO Cameron
Answered by: IT Customer Care Expert
Date published: 2016-08-14

I really don't wear makeup that much.  Would this be okay to use daily on bare skin?

Asked by: Anonymous
Absolutely! Bye Bye Makeup has gentle yet nourishing ingredients so you can use this as your daily cleanser, even on bare skin. We hope you love IT! XOXO Cameron
Answered by: IT Customer Care Expert
Date published: 2016-06-26

Is this considered a complete cleanser or is additional cleansing/toning required?

Asked by: Anonymous
Great question! This can be your one-step makeup remover and facial cleanser. So after you remove your makeup with Bye Bye Makeup, there is no need to clean your face with another cleanser. We hope you give IT a try! XOXO Cameron
Answered by: IT Customer Care Expert
Date published: 2017-06-09

I have a Clarsonic.  I am wondering how this product in conjunction with my Clarsonic. Thank you

Asked by: Whit
Yes I use this balm with my Clarsonic brush. 
Answered by: Anonymous
Date published: 2016-05-09

Do you need to follow bye bye make-up with a cleanser or is this an all-in-one product that your face is completely clean after use? 

Asked by: Anonymous
This is definitely an all-in-one. I rinse it off with warm water and my face is clean and moisturized. I've been using it for about 2 weeks and I know my skin looks and feels so much better!
Answered by: Anonymous
Date published: 2016-04-16

Where is your one step moister boost I received as a sample

Asked by: Anonymous
We're so happy to hear that you're interested in Confidence in a Cream. You can find it at http://www.itcosmetics.com/confidence-in-a-creamtm. We hope you love IT! XOXO Cameron
Answered by: IT Customer Care Expert
Date published: 2016-04-16

So, this is supposed to be light and fluffy?! I bought it in the Today's Special Value from QVC a few weeks ago and mine is solid, not a cream... (I know you can't do anything, just wanting to make sure what it's supposed to look like.)

Asked by: Anonymous
I, too, bought mine from QVC on the today's special value.  I'm glad I got auto ship too!  I know that it has a hardened top layer, but if you scoop a bit out on your finger tips and rub it into your face it practically melts.  Mine is more creamy now that I use it every day.  I think it just settled while waiting to ship.  I love this stuff.
Answered by: Anonymous
Date published: 2017-06-09

Does it also remove eye makeup?

Asked by: Anonymous
Bye Bye Makeup is a hydrating makeup melting balm that will remove any type of makeup, including waterproof eye makeup! We hope you give IT a try! XOXO Cameron
Answered by: IT Customer Care Expert
Date published: 2016-08-14

Does this remove waterproof mascara and liner?

Asked by: Anonymous
Bye Bye Makeup is a hydrating makeup melting balm that will remove any type of makeup, including waterproof eye makeup! This is clinically tested non-comedogenic and is sulfate-free and paraben-free so it works well for those with sensitive eyes or skin. We hope you give IT a try! XOXO Cameron
Answered by: IT Customer Care Expert
Date published: 2017-03-15
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