Customer Service

Shopping Online

Shopping Online

Promotion/Offer Codes
Visit our Offers Page to learn about IT's available shopping offers and active promotions. Check back often for the latest!
Maximum Purchase Policy
At this time, we must limit product purchases to no more than six (6) units per item, and select products to no more than three (3) units per item. Orders exceeding their maximum purchase limit are subject to cancellation. See Terms & Conditions for more information about IT's Purchase Related Policies, or Contact Us with questions.
Redeeming a Promotion
Click on pink bag icon in upper right-hand corner to go to "Your Shopping Bag" page and begin checkout. Enter your promo code in the textbox marked "ENTER PROMO" and click "APPLY." When your promo code is accepted, it will be displayed at the top of the page. Please note: Promo codes are not case sensitive. Only one promo code may be used per online order.
Item Availability
If, at the time of your order, you select an item that is temporarily out of stock, you will have the option to be notified via email when it is available for purchase
International Orders
IT Cosmetics™ currently ships within the United States, U.S. Territories and to Army, Fleet and Diplomatic Post Office (APO/FPO/DPO) addresses. We apologize, but IT Cosmetics™ is currently unable to accept orders for delivery to international addresses outside of the United States.
As Seen On TV Offer
This is a special offer through our retail partner, Guthy-Renker. For questions about the As Seen On TV Your Most Beautiful You 5- or 7-Piece Collection, please contact Guthy-Renker at 1-800-465-7613 or email customerservice@guthy-renker.com. You can also visit www.mycosmeticskit.com. For directions on how to return your kit click here.
Purchases at Other Retailers
IT Cosmetics™ only accepts returned items purchased at itcosmetics.com. Kindly return any products bought at other retailers to the original place of purchase.
Online Security
IT Cosmetics™ understands how important online security is to you. When you place an order at itcosmetics.com, we encode your information using Secure Sockets Layer (SSL) encryption technology—the most advanced consumer online security technology to date. You can rest assured that your order will be placed safely and securely, and your private information will not be given to any third party without your express consent. For more information, please see our Privacy Policy.