Customer Service

Returns

Returns

Returns for Purchases at itcosmetics.com

Important Notice: We have modified our Returns processing time. Due to recent concerns related to COVID-19, extra precautions are being taken to keep our warehouse personnel safe. Per communication on the CDC website, it is currently believed that coronavirus can live up to 24 hours on corrugate and three (3) days on plastics and stainless steel, therefore, we are implementing a three (3) day quarantine of all returned packages. We are still accepting returns, but please expect a delay in processing your return refund while we implement these extra precautions to protect our staff.

Your ultimate satisfaction with IT Cosmetics™ is our goal! Therefore, we gladly accept a return of any item purchased at itcosmetics.com upon receiving it within 60 days of the purchase date—no questions asked. Please be sure to enclose a copy of your invoice, and the reason for your return. The estimated refund time is 2 Business Days from the receipt of your return in our warehouse.

To ensure a prompt and secure delivery, we recommend sending your return via United Parcel Service (UPS) or U.S. Postal Service (USPS) insured parcel post. We apologize, but return shipping fees are not refundable.

Please send all returns to the attention of:

IT Cosmetics™ Returns
1620 Stateline Road
Southaven, Mississippi 38671

Please note: Only items purchased at itcosmetics.com may be accepted for return. If you have a concern with an item purchased in a store, Contact Us. If you have a concern with an item purchased on As Seen On TV offer, click here.

Returns for As Seen on TV your Most Beautiful You 5 or 7 Piece Collection
This is a special offer through our retail partner, Guthy-Renker. You can mail the Your Most Beautiful You Collection to:

6 Commerce Way
Arden, NC 28704

For questions, please contact Guthy-Renker at 1-800-465-7613 or questions@guthy-renker.com . You may also visit www.tryitnow.com.