Your ultimate satisfaction with IT Cosmetics™ is our goal! Therefore, we gladly accept a return of any item purchased at itcosmetics.com upon receiving it within 30 days of the purchase date—no questions asked. Simply click here to initiate a return and generate a label. We apologize but return shipping fees are not refundable. Generating a prepaid label incurs an $8 fee, which will be deducted from your return total. Please be sure to enclose a copy of your invoice, and the reason for your return. For orders purchased before 5/25/2023, please return by carrier of choice to the shipping address at the bottom of this page.
Upon receipt of the package, the return process can take 1-2 business days to complete and 3-5 business days to post onto your account. The credit will be issued to the original payment method and you will be notified by email.
If you purchased your IT Cosmetics product with your Shoprunner membership, please go directly to your Shoprunner account to initiate a free return. Click here for more details on Shoprunner returns.
If you would like to return your package with your own preferred mail carrier, you will still need to initiate a return online before sending. You will receive a copy of your invoice to enclose in the return package and prompted to provide a reason for your return. To ensure a quick and secure delivery, we recommend sending your return with insurance protection and keeping a copy of your return tracking number.
Please send all returns to the attention of:
IT Cosmetics™ Returns
1620 Stateline Road
Southaven, Mississippi 38671
Please note: Only items purchased at itcosmetics.com may be accepted for return. If you have a concern with an item purchased in a store, Contact Us.