Customer Service

Your ultimate satisfaction with IT Cosmetics™ is our goal! Therefore, we gladly accept a return of any item purchased at itcosmetics.com upon receiving it within 30 days of the purchase date—no questions asked. Please be sure to enclose a copy of your invoice, and the reason for your return. The estimated refund time is 2 Business Days from the receipt of your return in our warehouse.

To ensure a prompt and secure delivery, we recommend sending your return via United Parcel Service (UPS) or U.S. Postal Service (USPS) insured parcel post. We apologize, but return shipping fees are not refundable.

Please send all returns to the attention of:

IT Cosmetics™ Returns
1620 Stateline Road
Southaven, Mississippi 38671

Please note: Only items purchased at itcosmetics.com may be accepted for return. If you have a concern with an item purchased in a store, Contact Us. If you have a concern with an item purchased on As Seen On TV offer, click here.

This is a special offer through our retail partner, Guthy-Renker. For questions about the As Seen On TV Your Most Beautiful You 5- or 7-Piece Collection, please contact Guthy-Renker at 1-800-465-7613 or email customerservice@guthy-renker.com. You can also visit www.mycosmeticskit.com.