Customer Service
Returns
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Shopping Online
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Ordering & Payment Methods
IT’s all you need to know when placing an order.
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Shipping & Delivery
IT delivers! Explore your shipping rates and policies.
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Returns
If you’re not 100% satisfied with IT, you have options!
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Contact Us
Your IT Cosmetics™ Customer Care team is here to help!
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Commonly Asked Questions
Answers to your IT Cosmetics™ FAQs, all in one place.
Returns
Your ultimate satisfaction with IT Cosmetics™ is our goal! Therefore, we gladly accept a return of any item purchased at itcosmetics.com upon receiving it within 30 days of the purchase date—no questions asked. Please be sure to enclose a copy of your invoice, and the reason for your return. The estimated refund time is 2 Business Days from the receipt of your return in our warehouse.
To ensure a prompt and secure delivery, we recommend sending your return via United Parcel Service (UPS) or U.S. Postal Service (USPS) insured parcel post. We apologize, but return shipping fees are not refundable.
Please send all returns to the attention of:
IT Cosmetics™ Returns
1620 Stateline Road
Southaven, Mississippi 38671
Please note: Only items purchased at itcosmetics.com may be accepted for return. If you have a concern with an item purchased in a store, Contact Us. If you have a concern with an item purchased on As Seen On TV offer, click here.