In observance of Memorial Day, our offices and distribution center will be closed on Monday, May 30th. All orders placed after 12:00pm Eastern Time on Friday, May 27th will be processed on Tuesday, May 31st. This includes expedited shipping services. All customer service inquiries will be answered in the order in which they were received starting on Tuesday, May 31st.
Please contact our retail partner tryITnow at 1-888-922-0487 or you can email email@example.com
Please contact us with your name and order number and a customer care representative will get back to you shortly.
We want you to have your order as quick as possible, so as soon as you place your order and select “submit”, your order is sent directly to our distribution center for picking, packing and shipping. This super, speedy process does not allow for order cancellations or changes. For order cancellations and exchanges, please see our Return Policy.
At this time, we must limit purchases to no more than six (6) units of any single item. Orders exceeding these limits are subject to cancellation. For more information on our Purchase Policies please review our website Terms & Conditions. If you have any questions please contact us at 1-800-356-5120 or via email, and we will be happy to assist.
Orders received Monday - Friday are processed within 2 business days from order confirmation. Orders received on Saturday and Sunday are processed on the next business day.
Please note that a signature may be required upon delivery for expedited shipments and Saturday/Sunday delivery is not available.
IT Cosmetics currently ships within the U.S. and U.S. Territories.
We accept American Express, Visa, Mastercard, and Discover.
We are required by law to collect state sales tax on orders being shipped to the following states – AK, AL, AR, AZ, CA, CT, CO, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY.
Sales tax will be assessed on the total purchase, including shipping/handling charges (as required).
We’ll gladly accept your returns for any itcosmetics.com products upon receiving your items within 30 days of the PURCHASE date. No questions asked. Your ultimate satisfaction with IT Cosmetics is our goal!
Be sure to enclose a copy of your invoice and the reason for your return. The estimated refund time is approximately 30 business days from the date we receive your return. We're sorry but shipping fees are not refundable
Please send all returns to the attention of:
IT Beauty® - Returns
924 Bergen Ave
Jersey City, NJ 07306
We accept returns for items purchased through ITcosmetics.com. Kindly return any products bought at other retailers to the original place of purchase.
We have never and will never test any of our products on animals. We are certified by PETA as a Cruelty Free Company.
Please contact firstname.lastname@example.org
Have a question about a product, your order or can't find what you're looking for? We are here to help and we love hearing from you!